Designing intersection flows
Screenshot: guuui.com
"Communicating to users how to fill out a form where each field has to be filled out in a linear manner is relatively simple. Most users even understand when we try to tell them that some fields are optional and some are required. But when we ask users to choose between two or more alternative ways of interacting with forms, things can go wrong if we don't communicate the options in a clear and obvious way. Intersections flows come in many guises."
In his article Henrik Olsen looks at a few forms that have caused users problems and describes possibilities to solve the problems.
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