Erfolgsfaktoren von Intranet Diskussionsforen
James Robertson von Step Two Designs hat einen interessanten Artikel über die Erfolgsfaktoren von Intranet Diskussionsforen veröffentlicht:
Intranet discussion forums are an often used mechanism within organisations. While they are implemented using a variety of tools and technologies, they all serve the same basic purpose of supporting communication and discussion. In practice, however, many discussion forums fail to prosper, with few (if any) posts being made to them. In other cases, discussion groups are hailed as great successes.
This article explores the differences between these experiences, and introduces two critical success factors for intranet discussion forums: a clear purpose, and a common community.