parloa sucht Director of Design (f/m/d)

(Auszug aus Stellenanzeige)

Hi, we’re Parloa! With leading AI technology, we help companies have outstanding customer conversations. But we’re more than just a contact center AI platform – as an expert at your side, we accompany you into the new age of AI.


  • Set the standards for Parloa’s design on all dimensions from hiring and building out our team of talented designers, career development to general innovation and user research processes.
  • Manage and mentor a growing team of talented designers, providing guidance, feedback, and professional development opportunities to foster a culture of innovation, collaboration and design excellence.
  • Oversee the end-to-end design process from discovery to delivery to ensure a seamless and intuitive user experience across all suite touchpoints.
  • Drive the evolution of our design system, establishing best practices, standards and guidelines to maintain consistency and coherence across our suite. 
  • Champion user research and usability testing initiatives to gain insights into user behavior, preferences, and pain points, leveraging data to inform design decisions and drive continuous improvement.
  • Stay ahead of industry trends, emerging technologies, and design innovations, incorporating new ideas and methodologies into our design practice to push the boundaries of creativity and innovation.
  • Collaborate with cross-functional teams to integrate design thinking into product development processes, fostering a user-centered mindset and driving customer-centric innovation.
  • Present design concepts, strategies, and recommendations to executive leadership and key stakeholders, articulating the value proposition of design and advocating for its importance in achieving business objective.


War dieser Artikel hilfreich für Dich?

Kommentar verfassen

Nach oben scrollen