Das Programm für den diesjährigen World Usability Congress in Graz ist online. Der Kongress steht unter dem Motto: “It’s not just about Usability. It’s about humans, experiences and services. A holistic approach.”
What makes the World Usability Congress that unique? The user-oriented,economic and holistic approach of the content and speaker selection. Product and Service designers, usability experts , innovation and marketing professionals inform yourself about success criteria, implementation options and trends in customer experience management around User Experience (UX) and Service Design .
The primarily practice-oriented Congress uses these international experts around the holistic customer experience management: Trends in UX and Service Design, application examples from different industries and their impact on society are also represented such as new customer experience management methods to provide perfect services to the end user. 20 top speakers share their expertise with which you can get in touch during the conference as well as other CEOs, CX -Experts and Experience Officer.
Thematisch wird es in diesem Jahr u.a. um die Themen User-Centered Data Visualization, Methods for Interaction Design, Usability mapping, Customer value of lifestyle, The interface of Things, Mobile UX, Micro-ProcessAnalysis und Design Thinking gehen.
Der World Usability Congress findet an der FH JOANNEUM in Graz, Österreich statt. Das volle Konferenzticket liegt mit Early Bird Rabatt bis 31.05. bei 965 EUR zzgl. Steuern.