Screenshot: techsmith.com
TechSmith offers an application for usability testing:
“Morae is a single, collaborative software solution that gives you the power to test, analyze and understand the “why” behind customer experience:
- Why users exited a Web site
- Why users abandoned their shopping cart without buying
- Why users were frustrated enough with a software application to make a costly call to the support team
With this information, you can make key design changes to enhance usability and improve user satisfaction, without the limitations of traditional usability testing.
Morae enables product teams to observe actual users, giving them a clear picture of where problems exist and stimulates ideas for fixing them.
Because Morae is a software solution, you can install it on a laptop to create a truly portable solution. Easily conduct usability testing at user conferences, in customer offices, or wherever needed.
Using Morae’s powerful analysis features, you can quickly calculate usability measures such as time on task and success rates.”
Internetverweis
Morae Usability Testing for Software and Web Sites
Morae Video Intro
