At humanfactors.com Kath Straub, Susan Weinschenk and John Whalen summarised the key findings of usability research in 2005:
“Reflecting this season of traditions, HFI’s December newsletter recaps the key findings outlined in 2005’s Putting Research into Practice seminar.
To develop this course, the HFI R&D team surveys and reviews peer-reviewed papers and conference presentations from the range of disciplines that may inform the work of human factors and usability specialists.”
Here is a summary of the summary:
- Aging
- Breadcrumbs
- Browse or Search
- Color and Graphics
- Credibility and Trust
- Designing Effective Web Content
- Error Messages
- Graphics/Animation
- Institutionalization
- IVR
- Methods & Practitioners
- Navigation Design
- Personalization
- Presenting Consumers Options
- Task Flow Redesign
- Users’ Pain Points
- Visual Behavior
- Wait Tolerance
Internetverweis
Yeah, but can you give me a reference? 2.0
